If there's something you need to know about your subscription(s) or there's anything else we can help you with, a member of our Customer Service Team will get back to you as soon as possible.
Simply complete your details on the form below and explain the nature of your enquiry in the last two boxes. Hopefully there will be a simple and swift answer.
Also don't forget, you can change your address and check when your next issue/payment is due by logging in to Your Account. You can also find a list of Frequently Asked Questions here.
Simply Knitting Delivery Update
A quick note for subscribers of Simply Knitting magazine, the delivery the March issue of Simply Knitting is currently delayed by approximately 2-weeks later than usual, due to weather-related disruption beyond our control which has affected our mailing schedule. We have emailed our subscribers for those who have an address on record with a full update and access to the digital issue. If you have not added an email address to your account, head to the [online form] and select ‘Please update my email address’ and update your email address.
Thank you for your patience and understanding while we work closely with our partners to get copies out as quickly as possible. If you still need help with your enquiry, please contact our Customer Service team:
simplyknitting@ourmediashop.com
UK readers 03330162147
OS readers 01604973756
Our Customer Service team will be happy to help you with questions about your subscription. Simply fill out the following form and we will get back to you as soon as possible.
All fields marked with * are mandatory.
FAQs
Find the answers to Frequently Asked Questions here
Telephone Orders and Enquiries
UK: 0333 0162 143*
US/Canada: 888-941-5623 (toll free), business hours are 9am-5:30pm EST Monday to Friday
Rest of World: +44(0)1604 386267
UK Order lines are open Monday to Friday 9am-5pm and Saturday 8:30am – 4:30pm GMT.
UK Enquiry lines are open Monday to Friday 9am-5pm and Saturday 8:30am – 4:30pm GMT.
*UK calls will cost the same as other standard fixed line numbers (starting 01 or 02) and are included as part of any inclusive or free minutes allowances (if offered by your phone tariff). Outside of free call packages call charges from mobile phones will cost between 3p and 55p per minute
Postal Orders and Enquiries
Our Media Ltd
3 Queensbridge
Northampton
NN4 7BF
US Postal Orders and Enquiries
Our Media Ltd
PO Box 401
Williamsport
PA 17703
U.S.A